Terms of service
Key Sections Every Shopify Terms of Service Should Include
Your Terms of Service (ToS) is a legally binding agreement between your store and customers. To ensure clarity and compliance, here are the must-have sections in your Shopify ToS:
1. Introduction
Briefly explain the purpose of the ToS and who it applies to.
2. Order & Payment Terms
Accepted payment methods
Pricing, taxes, and currency details
Refund & return policies
3. Shipping & Delivery
Estimated delivery times
Shipping restrictions (e.g., international orders)
4. User Responsibilities
Prohibited uses (e.g., fraud, counterfeit orders)
Age restrictions (if applicable)
5. Limitation of Liability
Disclaimers for product misuse or errors
6. Governing Law
Which country/state’s laws apply to disputes?
7. Changes to Terms
How and when updates will be communicated
A well-structured ToS builds trust and reduces disputes. Need help drafting one? Shopify’s legal templates are a great starting point!
Have questions about your ToS? Drop them below!